Connecting People with Housing & Resources
H.O.M.E (Housing Opportunities & Marketplace Exchange) is an online portal which allows donors – both businesses and individuals – to post available housing, goods and services to help people in need.
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About WoodGreen
A United Way Anchor Agency, WoodGreen combines significant scale and a proven track record with an entrepreneurial mindset, continuously seeking and developing innovative solutions to critical social needs.
Now in our 80 th year, WoodGreen is one of the largest social service agencies in Toronto, serving 37,000 people each year. Together we help people find safe, affordable housing, seniors live independently, internationally-trained professionals enter the job market, parents access childcare, children and youth access after-school programs, newcomers settle in to Canadian life, homeless and marginalized people get off the streets, youth find meaningful employment and training and provide a wide range of mental health supports.
Visit www.woodgreen.org to learn more about who we are and what we do.
Frequently Asked Questions
- Who can access H.O.M.E.?
Donors (private citizens, businesses, community groups) and people who need to be connected with affordable housing and other resources.
- Is this only for units in Toronto?
Currently the offerings are located within the Greater Toronto Area but the H.O.M.E Portal can accept donations from locations across Ontario.
- How can landlords get their information onto H.O.M.E.?
By going to the H.O.M.E portal located at www.woodgreen.org and beginning the application for approval process.
- What is the benefit of having my unit advertised, or searching for a home, on H.O.M.E?
This portal is a way for landlords specifically looking to connect with people in need to do so. All users must register and be approved to use the portal, so there is an authentication process. The objective of the H.O.M.E portal is match people in need with people wanting to assist them.
- How much does it cost to post a rental unit?
H.O.M.E access is free for all users.
- How long can a unit be posted?
There is no limit to how long a unit can be posted. Landlords will receive an automated notification after 30 days if a listing remains active.
- What information do refugees/landlords/donors need to provide to be granted approval to access H.O.M.E?
All applicants must identify whether they are in need or are a housing provider or goods/services donor, and provide basic contact information.
- How are you addressing privacy concerns? Is this information being shared?
Access to information is specific to the user (e.g. goods/services donors cannot access information about other donors). All applicants must agree to the portal terms of use. The portal is compliant with Canada’s Anti-Spam Law (CASL).
- Once an application has been submitted, how quickly can someone expect to be approved?
Our staff work hard to ensure a response is given within 48 hours of submitting an application.
WoodGreen makes no representation regarding the completeness, accuracy, or timeliness of any information and data posted in H.O.M.E listings.
Why was this portal created?
In November 2015, The City of Toronto recognized that the need to find housing would be one of the priority needs of refugees and their sponsors. As part of the City of Toronto’s Refugee Resettlement Program Council-approved the Toronto Newcomer Office entering into service agreements with community agencies to increase supports and resources available to new Torontonians and their sponsors.
WoodGreen Community Services was contracted by the City to create an online housing registry and expanded in-person housing help services for refugees and their sponsors. WoodGreen, along with the donated services of Deloitte and the Konrad Group have come together to create a new online portal to match Syrian refugees in need with offers of housing, goods and services. Based on an application built by Vlocity, H.O.M.E allows donors – both businesses and individuals – to post available housing, goods and services to help Syrian refugees arriving in Toronto
Although it was originally created to help ease the Settlement journey for Syrian Refugees, the HOME portal has now been expanded to serve all people in need of housing and other resources in Ontario.
